How It Works
A structured partnership, built around your clinic.
Six clear steps take your clinic from a first conversation to a measurable, professionally managed patient conversion process.
- 1
Step 1
Discovery Call
We learn about your clinic, specialties, patient inquiries, and current sales process.
- 2
Step 2
Clinic Onboarding
We collect the information needed to represent your clinic professionally, including approved procedure information, pricing communication policies, consultation requirements, booking procedures, and escalation rules.
- 3
Step 3
Communication Setup
We configure approved communication access and integrate the clinic's designated business messaging channel into our workflow.
- 4
Step 4
Patient Inquiry Management
Our team begins handling authorized incoming inquiries, answering approved non-clinical questions, and following the clinic's communication guidelines.
- 5
Step 5
Follow-Up and Booking Coordination
We maintain appropriate follow-up communication and coordinate consultations or bookings with the clinic's administrative team.
- 6
Step 6
Performance Reporting
We track agreed operational metrics and provide the clinic with clear performance reporting.
The Difference
Two ways to manage patient inquiries
Without a structured follow-up process
- Unanswered inquiries
- Inconsistent communication
- Limited visibility
- Missed opportunities
With MED-CONVERT
- Dedicated inquiry management
- Structured communication
- Consistent follow-up
- Transparent performance reporting
Important: Medical advice, treatment decisions, patient eligibility, and clinical assessments remain the sole responsibility of licensed medical professionals. MED-CONVERT handles commercial, non-clinical communication only.
Ready to structure your patient conversion process?
Discover how MED-CONVERT can support your clinic with a specialized patient inquiry management and conversion process.
Book a Discovery Call